Return & Refund Policy

Return & Refund Policy

Last updated on: Aug 7, 2026

1. Fast Track Refund (No Return Required - Highly Recommended)
To save you time and expensive international shipping costs, we strongly encourage our customers to choose our "Fast Track Refund" option.
If your item arrives defective, damaged, or incorrect, please DO NOT ship it back. Instead, simply email us at 23687329@qq.com within 30 days of delivery with a clear photo of the issue. Once verified, we will issue a refund of up to 50% of the product price immediately to your original payment method. You can keep the item or dispose of it locally. This is the fastest and easiest way to get your money back.

2. Standard Return Eligibility
If you still wish to ship the item back for a full refund, you can apply for a return within 30 calendar days after receiving the goods.
Products must be unused, unwashed, intact in original packaging, with no stains, damage, or wear marks. Customized products and clearance sale items are non-refundable and non-exchangeable.

3. Shipping Fees Responsibility

  • Quality problems, wrong delivery, or damaged goods during transportation: If you choose to ship it back (for a full refund), we will bear the round-trip freight as per our agreement.

  • Personal reasons (dislike, inappropriate size, unwanted purchase): Buyers are responsible for the return shipping cost back to our address in China.

4. Refund Process
If you are shipping an item back, please submit a return application in your account. After approval, send back the goods. Once we receive and inspect the item, the refund will be returned to your original payment account within 3-7 working days. Please ensure all return packages are shipped with a tracking number. If we do not receive the returned package within 30 days of your shipping confirmation, the refund will be void.

5. Rejection of Return
We have the right to reject returns if the goods are severely worn, damaged, have lost accessories, or have discarded original packaging.