Contact Us

We are always here to help! Whether you have a question about our products, need assistance with your order, or simply want to say hello, we would love to hear from you.

Service Email: support@youliti.com
Working Hours: 09:00 - 20:00 (GMT+8), Seven days a week.
We will reply to your email within 24 working hours.

Where is the package shipped from?
To keep our products affordable for you, all orders are shipped directly from our fulfillment centers and carefully packed before sending to the United States. Our team is based globally to provide you with the best 24/7 support.

Do I need to send returns to the US?
No! To save you time and expensive international shipping costs, if you have any issues with your order, please do not ship it back. Simply email us a photo of the problem, and we will resolve it quickly with a fast-track refund (up to 50%) as per our Return & Refund Policy.